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Welcome to Vision Stars Co., Ltd. (Vision Stars) Terms and Conditions. No one likes terms and conditions, but we aim to keep them as simple and straightforward as possible.


By visiting the Vision Stars' Website and purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions. If you do not agree to these Terms and Conditions, sadly you may not continue to use our Website. These Terms & Conditions apply to all customers of the Website.


Vision Stars is the official distribution partner of a collection of European brands and an online marketplace that acts as a supplier to our Customers.  Visitors visiting our sites can be our wholesaler customers, retailer customers or consumer.

Access to the Service is not guaranteed and we reserve the right to withdraw or amend the Services we provide without notice. We will not be liable if for any reason any of the Services are unavailable for a period of time.

If you set, or are provided with, a password or any other piece of confidential information as part of our security procedures, you must treat such information as confidential, and not disclose such information to any third party. We will assume that any use of this website made using your user name and password is you, and Vision Stars will not be responsible for any such use, except where you have notified us in writing. 

When accessing the website, you must also ensure:

That your computer hardware and software is up-to-date and virus free; 

You don’t misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material, which is or may become malicious or technologically harmful.

Not to attempt to gain unauthorised access to Vision Stars' Website, the server on which the Website is stored or any server, computer or database connected to Vision Stars' Website. 

When you place an order on Vision Stars' website you will receive confirmation of your order and of dispatch via email. Please make sure that the email address you provide is correct and the mail account provided by you is working properly. 

Whilst we make every effort to ensure that product and price details are correctly displayed on the Vision Stars' website we cannot be held responsible for their accuracy. It is your responsibility to ensure that prior to placing an order you have checked the details of the products you order as they may have changed since you last viewed them on our website. 

All products displayed on the Vision Stars' website are subject to availability.

Prices and stock are not contractually confirmed until you receive the confirmation of dispatch sent to the email account provided by you. Any contracts or agreements formed between yourself and Vision Stars through this website shall be governed and construed according to Hong Kong law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the Hong Kong courts. 

If paying by credit card or PayPal, you will be charged immediately for your order.
If paying by bank transfer, your order will not be dispatched until we have identified your payment in our bank account. To facilitate this, please ensure that you use as reference the order number provided.
If paying by cash, goods will only be left with you once full payment has been received.

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